I appreciated the quick response even on a weekend.
Very compassionate and understanding!
Wouldn't change anything very professional & understanding. We love the young women who worked with us. I would certainly use them again!
No changes should be made to the excellence of service.
Thank you for healing my very broken heart. Because of your service I was able to heal in my time. I’m beyond pleased. Well beyond…
“Yu guys did an amazing job from START to FINISH. My whole package was perfect and very, very reasonable. I can’t find enough good words. Love my family PET CREMATORY!”
Excellence from our first contacting you. Professional in everything that was done. Would highly recommend you to anyone needing your services.
We were very happy with the services we received. They were very caring and compassionate. We would highly recommend Homeward Bound Pet Memorial Care.
Thank you for helping us with our beloved pet!
The staff were very friendly and helpful both times we used Homeward Bound, they were very thoughtful.
- Buttercup -
July 28, 2022
Angela was more than I could have asked for. You were so helpful at a difficult time. Very kind and compassionate, and made me feel my friend would be well taken care of.
I personally recommend you whenever I can. I'm not too compliable with on line reviewing.
July 20, 2022
Angela was so helpful and sweet- she took her time and made me feel 100% sure that my fur baby was in excellent care. Even though he was deceased. I enjoyed our conversation. We talked about taxidermy that would be another option I thought of doing - I will use Homeward Bound Pet Memorial with my other pets when the time comes!
Thank You for a great experience!
July 19, 2022
The best service & informative caring, understanding anyone can ask for. Angela is a true gem!!! She is wonderful! I thank her for being patient, compassionate, very helpful!!
- This was my 2nd pet I had cremated at this facility.
What factors were important in the selection of the pet memorial to serve you? (Please select all that apply)
- Pre-arrangements with pet memorial
- Convenience of location
- Reputation of pet memorial
- Previously served family/friend
- Quality of pet memorial facility
- Price of memorial service
- Very informative & compassionate
June 20, 2022
Everyone was great during a difficult time.
_We love our keepsakes.
-Yw Kona Lady-
June 20, 2022
Thank you for the service- Twice in one week - especially picking up a llama on the Memorial Day weekend! I didn't know what we would I'll do without you!
The wooden urns are beautiful & I appreciate the plastic containers for the extra ashes & your care & attention
- Laura & Fred Keller
Homeward Bound was the best choice we could have made. We felt truly heard, cared for, understood, and… just like we were with friends/family when speaking to anyone/everyone at homeward bound. It just made this whole experience easier.
May 12, 2022
Thank you for Meeting me on a Saturday. That was a difficult day and you did an excellent job.
May 12, 2022
I would not change anything. I was totally satisfied with everything. I wish I had known about Homeward Bound previously.
The services offered were just what I always wanted.
Thank you. I will recommend your pet services to others.
Excellent customer service. I felt that "Princess" was treated as one of your own pets.
May 29, 2022
I think her name is "Angela"? She was so wonderful, she helped to comfort me and made the experience less pain-full , she is wonderful.
April 23, 2022
What factors were important in the selection of the pet memorial to serve you? (Please select all that apply)
- Convenience of Location
- Price of memorial service
How likely would you be to recommend this pet memorial to others? (please select one)
- Very likely
Were you satisfied with the options that were available?
- Mollie Moo Moo Campbell -
March 5, 2022
The staff was patient let you take your time you needed and caning. I would recommend to anyone that needs to take care of there pet. We had two dogs with you guys and was very please. Thank you from the bottom of my heart. - Ruth Campbell
PSA. I had a friend that took her dog there, I told her you guys do a great job and very caring.
- Meiko -
March 5, 2022
Bob and the entire team was AMAZING! We are so thankful for helping make that challenging time a little more bearable appreciate you all!
February 24, 2022
What factors were important in the selection of the pet memorial to server you?:
"Price of memorial facility"
"Other: - Abilty to server our family on a short notice after our Beautiful Beatrice was hit by a car just days before Christmas."
We really feel Homeward Bound was able to treat us & Beatrice with care & concur and understand that there isn't always a "plan" for these type of services. But I want yall to know it made a great deal of difference to our family.
Thank you again. We are looking forward, and thank you for your care for us & our family in our time of need, and we understand what an important job you have The Stone's.
Trinity, Eric, Evan, Danece, Semay, & Roxanne (Cats) Cecile (Dog)
- Roxie -
February 24, 2022
Mariah & Luis were so nice.
- Ellie -
February 24, 2022
You helped us in a timely way. Someone stayed a few minutes extra so we could so we could say our goodbye after she was euthanized
The gentleman that helped us was very professional. I'm impressed considering. I sat there and bowled my eyes out of it.
- Dixie -
February 24, 2022
There kindness at a most difficult time of my life.
They made our grieving much easier to handle. I chose to work them because I had a family member they took care of. And it didn't matter if it was our pet or our Love one they gave us a lot of support with making our decision.
I think your service is great! You have taken care of a few of our pets. The appearance of the business isn't good but you do a great job!
August 20th, 2020
Under very difficult & painful circumstances, Bob & Mariah were so kind, patient, & compassionate. I would never consider anyone else.
August 20th, 2020
All staff I worked with - Mariah, Carl, and Allison, were absolutely wonderful. I just cannot say how grateful I am in their kindness and how gentle Carl was with Pac. Allison actually had me laughing when I picked Pac up which is a lot better than tears. Thank you everyone for your kindness!
January 9, 2019
I highly recommend Homeward Bound for that difficult last service for your pet. Johnny was very accomodating with our schedule and stayed in touch via text so we could make it there before close. It is hard saying goodbye to a beloved dog, which we have had to do more than once unfortunately, but it is nice to know that there is a good place like Homeward Bound to help. Their prices are very good and the scattering tubes and tags are really cute. We also got the paw prints and are very pleased. Thank you Homeward Bound for a great service at a great price!
December 26, 2018
My mother's dog passed away on Dec 23rd. I took him to Homeward Bound on Xmas eve and the employees were very supportive and kind to our situation. While the event was extremely sad, I was very please with the Homeward Bound Pet Memorial experience. I highly recommend.
December 18, 2018
Johnny came to our house and picked up our Sweet Girl Greta around 7:30 on the night she had passed. He was very kind and compassionate given the state I, especially, was in. He was always very prompt at communicating and taking care of any of my requests. I highly recommend this service if you unfortunately need them, since it's such a sad time. Our girl was ready to come back home to us in one week and I fully trusted Johnny with taking care of her during the week she was gone. Thanks Johnny!
December 15, 2018
I took my family pet to Homeward Bound. I'm so grateful for them getting our beloved pet Aries home today. They also have taken care of our beloved pet Tank. I highly recommend this place to anyone that has lost their beloved pet to them. I'm so forever grateful to them for all they've done for my family.
Thank you Homeward Bound.
Sincerely the Moore family
December 10, 2018
My name is Susan, I have a slew of pets. Each and every one is a member of the family. I'm very sentimental and prefer to keep the remains of my pets because I rent. The general public needs a pet cremation service that is not only affordable but is also very conscientious. Difficult jobs are often met with a bit of callousness. I would NEVER think that at all about Homeward Bound, they seem truly appreciative to have your business and actually see the pets as individuals. Very friendly .
November 27, 2018
We were devastated after my sweet Sophie passed away. When I called and inquired about the services available, the staff I spoke with were very kind and patient with me. I will be using their services again when any of my pets pass.
October 18, 2018
I'm so thankful for Homeward Bound's services and Johnny. I had to say goodbye to my horse FlyBoy who I had for over 22 years. Before Homeward Bound my only options were to call a rendering service or just have his head, heart and hooves cremated. I'm was so happy that Homeward Bound was able and willing to cremate his entire body. He was a wonderful horse and part of my family who deserved a proper burial. Johnny was so kind and understanding and communicated all my options to me. He then drove 60 miles to pick him up and took him back to Indianapolis. Part of FlyBoy's remains are now in a beautiful box urn with his name and picture sketched into the wood and the rest were given in a tote since he was a pretty big boy. Thanks to Johnny and Homeward Bound I know he was properly cared for and I am very grateful.
October 17, 2018
Johnny and the staff are amazing. We’ve had six cats cremated at Homeward Bound and we can’t say enough kind things about the level of service we have received. Thank you!
October 4, 2018
They took care of my boy really well. I'm glad I took my dog to them. They treat you like family. Thank you again.
September 28, 2018
My little dog Miss Bit was treated with the upmost dignity and handled with such care . They done an excellent job . I would definitely use them again.they were also very reasonable in their price. I’d say thank you to Homeward Bound for being so helpful and doing a great job with my little angel ??
September 18, 2018
Homeward Bound is the best place ever. My pitbull died friday the 14 0f sept 2018 . She was 14 years old and such a good dog i called them and took her over there . Peter was very sensitive and caring. Johnny answered any questions i had . they are so efficent i had my angel back with me in 3 days i want to thank you all for being you
September 10, 2018
My dog Harley was hit by a car on September 12th. I wasn’t expecting to lose an animal anytime soon so I hadn’t been saving for it. I asked my mom for help and she found Homeward Bound Pet Memorial. They had many options in terms of pricing and memorabilia for Harley. When we called before bringing him in a nice man got everything ready and was waiting for us to arrive. He was very kind and took his time making sure we didn’t walk away with any questions about how everything would happen day by day until we got Harley back. When we told him we had a little girl who loved Harley and would miss him he brought a book to help her understand what was happening. He in no way rushed the conversation and actually explained how the business came to be. My husband was very torn about leaving Harley anywhere until we talked with the man. He made us confident about our decision and let us know he would take good care of Harley for the next few days. He was respectful and I honestly didn’t expect much more than signing papers before I got there. I strongly recommend this business to anyone that loses a pet. The people that run and own this business not only care about the animals, but they care about the people because they know what it’s like to lose a furry family member. I couldn’t have asked for a better experience.
September 4, 2018
My wonder four legged friend Blunder past away after 13 years from natural causes. He was a great friend who was very loyal and brought me great happiness to my life. Homeword Bound Pet Memorial Care provided me great comfort and also care to Blunder with fast affordable service so I could have his remains back home. Homeward Bound has lots of options for every price range depending in your budget. I highly recommend them to anyone who loses a pet ...
August 31, 2018
THANK you to all of the staff. They were there for my family during a difficult time. Our family dog died in the middle of the nite...we didn't know what to do. But the staff took my call at 4am...and helped our Dog Dutch to go to heaven with dignity, love and in style! The package was great and price reasonable. Highly recommend!
August 24, 2018
Had to put my Boy Blue down on Monday, called Monday evening and spoke to Johnny. He made me feel so much better about the whole process. A little ease off a broken heart and shattered soul. He made Blues Obituary and posted it online and had my boy picked up by Tuesday. He sent a simple text to let me know he had Blue, which I was beyond grateful for. I am at peace knowing he was at his final resting place in the caring hands of Johnny. He worked with me changing my mind on what package and always responded right back to any question I had! Johnny what you did for me these last few days I will never forget and will always be grateful!!! I lost my best friend and the one who saved my life that Monday and you helped me and guided me in the right direction when I was so lost. I will never forget your kindness. Thank you for taking care of my baby until he comes back home to be with me! I definitely will and do recommend this company!
August 18, 2018
Great customer service! Johnny was very accommodating to our schedules for picking up a very large python we were devastated to lose & weren’t sure if we’d find anyone to cremate her given she’s not your typical pet. Although they hadn’t cremated a large python before, they were willing to take it on. Prices were good in comparison to other businesses in the area. They were finished in a timely manner and the presentation of the ashes given back was beautiful enough on its own if you couldn’t afford an additional cost for a fancy keepsake.
August 8, 2018
Words can not be said that truly says what I’m feeling. I can say that the sudden loss of my sweet baby boy blue Brantley, is overbearing my daily functions. I feel has if I can’t breathe without him. :(. That being said I want to thank Johnny at home ward bound for the tinder, kind hearted, caring words and seeing the sadness in my eyes. Somehow he made me feel as if he too lost Brantley.. that helped my broken heart knowing I brought him to the best place. He wouldn’t be just a lost cause animal, but a trusty, loving family member, that God needed. Thank you from my heart Johnny you’re awesome!!!
My sweet baby boy blue Brantley was my world! My life seems upside down without him in it. Johnny was absolutely amazing in taking in my boy with caring loving arms. He made me feel like He had lost him too. He had so much compassion and I truly feel like he could feel my pain, my broken heart, my loss. I’m truly greatful for his demeanor and care. I felt the trust in an instant. The pain I feel is speechless words, but yet grateful for the care Brantley received to reach the Rainbow Bridge!!! Thank you so much Johnny you’re in our prayers for caring for our Brantley.
Christina Peters loving mother of Brantley Peters
July 24, 2018
I had to put my dog Riley down very suddenly last year. I had no idea where to turn to when it came to having her cremated or even the protocol of how things happened. I called Homeward Bound from a referral and they could not have been nicer. The experience of losing such an amazing friend was traumatic but the staff here really went above and beyond. I had them pick her up from the vets office and then a few days later I was able to pick up her ashes and some other momentos. I highly recommend as many precious keepsakes as possible....as they will truly mean everything in the passing days and even years. It’s been a year since I lost my sweet girl but I’m so thankful I had Carrie and staff to bring my baby home 🐾❤️
July 20, 2018
This is the 3rd pet we have taken to Homeward Bound for cremation. The people have always been courteous and considerate of our feelings. The price is reasonable and I trust the staff. I will continue to come here. Thanks Johnny.
October 10, 2017
We want to thank the Staff of Homeward Bound for the wonderful care they took of our beloved pet Sammie. They have been very helpful and caring
September 12, 2017
Thank you so much for taking good care of my beautiful angel SnowBall so glad to have him back with me he is sitting on my dads lap again in heaven.
April 27, 2017
I cannot begin to express my gratitude for the comfort that Carrie brought to me through the rough process of letting my precious Sasha cross the rainbow bridge. Sasha was with me through my adult years and was the purist form of a friend for 20+ years. I was reassured that my baby was in good hands and I truly feel that she was taken care of at Homeward Bound. My Sasha has been with me through every move and now she'll be going back home to Texas with me. Thank you so much for the open communication and caring demeanor of the staff. Thanks again Carrie for everything you did for me, even though you may not have realized how much it meant. You truly are an angel for my fur baby and I will never forget you!
April 14, 2017
Carrie couldn't be nicer. Thank you for being so helpful. Sid meant everything to our family and it was a difficult time made easier. She explain everything before hand so I understood what was happening. Respect done right. Thank you again.
December 21, 2016
We had a dog a short time. He was much older than we thought when we got him . Regardless we fell in love with him and he was part of our family . Carrie treated us with the utmost respect . She treated Peyton with respect also .I can not express our gratitude . It was nice to have him back home in less than one week after he left us. Thank you again for all of your kindness .
I am very thankful that Carrie was as nice as she was. I lost one of my best friends a few days ago..Although the time was really rough for me the staff at homeward bound pet memorial was very kind. Even after my schedule and unexpected times interfered with theirs they did not show me any frustration or anger. The price was affordable and the scattering tube is very cute. It is still a very difficult time for me and I often look at the tube and get very mixed feelings. It is nice to have Konrad back at home though. All the feelings I have felt these past few days are a little lighter now because he is back home with me.. Carrie was very nice..even when I brought my pet in and I was thinking I would be rushed out the door she invited me in to spend more time with him..she even helped me find his head through the body bag so I could give him one last kiss. Losing a pet definitely was not easy but the staff did make it a lot less stressful..thank you all- Chasity and Konrad Von Odell
September 10, 2016
Thank you Carrie, for the excellent care and service you provided our family. Losing a family pet is always hard, but the care and compassion we received really helped make things easier. I wasn't sure whether or not to bring my daughter with me to drop off our dog, but I'm glad I did. Meeting you and being able to pick out an urn helped put her little mind at ease. It didn't feel like she was leaving her beloved dog in a sad place.
Thank you again.
- The Judges
August 16, 2016
Homeward Bound did a really nice job with our beloved pet. They really worked hard to make our situation less stressful, they were understanding, patient and offered us all the time we needed in their office to spend with our sweet Baby. We never felt rushed, the turnaround time was extremely fast (literally 1 business day for us), and they were very affordable, less than 1/2 the cost of our vet's office. Highly recommended!
July 14, 2016
Homeward Bound came through so wonderfully for us again. Our very dear alpaca, Jackson, died suddenly this week. There he lay, in the barn, and a llama was lying on top of him! We had never known camelids to show mourning, but now we know they can. When Bob went to pick Jackson up, he counseled the 3 grandchildren who were there and was so very kind and calm. Such gentleness and professional care makes such a difference in saying goodbye.
March 9, 2016
Colleen, Chris and their team went above and beyond to offer comfort and compassion as we bid farewell to our sweet Gizmo.This is the second time they have taken care of our family and I could not be more grateful and impressed with their services. When the time comes, I will definitely entrust my precious furbabies to them every time. Homeward Bound offers a wide range of options for you and your beloved pet with prices to fit any budget. They also offer pet pick up if necessary. I highly recommend their services.
March 5, 2016
we want to thank you for taking care our Sam when he passed on in January. Making pre-arrangements was the smart thing to do and made it a little easier on us when the end came. It's been a very heart wrenching time for us. Thank you again for everything. We will definitely recommend your services to our friends.
March 2, 2016
Our heart is broken since a part of our family is now missing. Rocky was our friend and protector. The loss of a part of your family is one of the most difficult things you experience. Colleen, Jane and Chris gave the support, knowledge, empathy, and great respect we needed to endure this painful moment. It says a lot about the company and the people who run it when they handle your loved one the way you would. I hope to never do this again but if I should, I wouldn't go anywhere else and would highly recommend anyone else to take your loved one here. You will feel good with this choice. Thank you all again.
February 23, 2016
I want to give all my thanks and appreciation to Colleen and Homeward Bound for giving Our Bruizer a well deserved tribute ..... Words cannot describe the loss of a family member and Colleen was such a heart felt lady with such compassion in our time of need.
February 5, 2016
Thank you so much for your compassion, & caring for Daphne & my family. I was so devastated at the decision I had to make to have my bloodhound Daphne put down, I had been struggling with the thought of not being able to have Daphne cremated because of the cost, I then came across Homeward Bound. Thank you for making it very affordable & possible for me to have her taken care of in the way she deserved. Chris & Colleen were very caring. I am very thankful that I was given the opportunity to bring my puppy Shelby up there so she could say goodbye to her sister. You exceeded my expectations. I am so very grateful for you all and your help through this very tough time. Thank you so much for everything & for taking such great care of Daphne and treating her with such compassion as if she was your own pet
December 19, 2015
Thank you Homeward Bound for your extreme sensitivity, and concern with the loss of our beloved horse Lady. Your caring truly helped us through this difficult time. My dear Colleen, thank you for going out of your way to bring Lady home to us.I would recommend you to anyone in need. Many places will take care of dogs & cats, but very few will treat your horse with the same respect as you have. I can not thank each, and everyone of you enough. From my first phone call I was treated with empathy.
With sincere appreciation,
December 7, 2015
I am so thankful for the kindness & compassion shown to me at such a terrible, heartbreaking moment in my life. I was grateful, first, that Homeward Bound made it affordable for me to take care of Bonnie in a manner which she deserved. Second, that they spent time with me when I took her there, allowed me to say good-bye for the last time & proved they would treat her with TLC until the very end. Thank you SO much, Chris & Colleen - you are awesome, caring, compassionate people. Thank you for honoring Bonnie, and our love for her. Your kindness to me will never be forgotten.
November 7, 2015
Thank you for the wonderful, beautiful memories you left us for our Ginger! We appreciate everything you did for us. Thank you so much!
October 12, 2015
The compassion shown was far more than I ever expected. This entire horrible experience was made so much easier by the kindness and understanding Homeward Bound showed. I hope to not see them again anytime soon but should the need arise I will definitely go back. Denny is now able to rest in peace at home thanks to them.
August 6th, 2015
We are so please with the compassion and care that Colleen and Chris demonstrated for our Arlo. We are so happy we found you and that you were there in our time of need. We can't thank you enough. We have been through the lose of a pet several times, and I must say your service and care for Arlo surpassed our expectations. Thank you so much.
July 16, 2015
Thank you for such care and respect for all my babies.
July 1, 2015
I want to thank you for the respect and love you gave to our beloved Delilah! Our sweet great dane passed suddenly Sunday. So very heart breaking. You all made it a little easier saying goodbye. Thank you for all you did.
June 20, 2015
Homeward Bound helped tremendously with this experience. Special thanks to Colleen who treated Diefenbaker with a level of respect and care that was phenomenal. Knowing that Dief was given such wonderful attention and was treated so well during this last journey was wonderful, it was what she deserved. My father and I appreciated everything that was done for us during this difficult time. They obviously understand and adore pets. I would recommend their services to anyone who ends up in these unfortunate circumstances as well.